"Checkmate is efficient, easy to use, and their staff is top notch. Over the years, we have worked with ADP®, Paychex® and others. Our switch to Checkmate was smooth, and we now save several hours every week by using their services. With Checkmate, we have that human connection that only an owner operated company can give you. They know their business; I never need to worry about payroll issues, and we get great personalized service too."
~Andrea, Bedford Village Inn
“I love Checkmate! Whether I need an answer to a question about unemployment claims or advice on best practices for determining employee wages and benefits – Checkmate is always there to walk me through it. As Executive Director, I wear many hats already. With Checkmate’s expertise and professional service, I know that payroll is one thing that I’ll never need to worry about.”
~Melinda, Monadnock Collaborative
“I started managing a law firm 2 years ago. At the time they used ADP® and they were being charged an exorbitant amount of money to process payroll and related tax forms. I quickly switched to Paychex® and we were happy with the pricing and service for a while. High turnover and lack of expertise at Paychex® quickly led to problems. I found Checkmate and Steve was great. The transition was flawless; we are getting better service at a lower cost. And Steve knew the tax laws enough to have the firm make contributions for our employees' Health Savings Accounts so that he could report to the IRS total contributions made between the employee and employer (Paychex® never asked us).”
~Paul, Ransmeier & Spellman
"Checkmate provides excellent service; they’re always very friendly and eager to meet your needs. I've had the same expert payroll specialist for many, many years, and I always feel that she is very detail oriented, and willing to give me the information I need ant any time. I would recommend their services to anyone."
~Susan, NH Legal Assistance
"Checkmate has been handling our payroll for 13 years, and they constantly do stand-up job! We are very pleased with their service, and not to mention they are always a pleasure over the phone. Keep up the great job!"
~Kristie, Steeplegate Eye Care
"I have been thrilled working with Checkmate. My customer service representative is always on the ball, providing me with an extra set of eyes to make sure that my payroll is accurate. The level of service that I get is incredible, and outside of my experience with Checkmate, nonexistent. It is unbelievable to receive this kind of service for the very reasonable price that we pay."
~Christa, Alpine Mortgage
"I Trust Checkmate. For their expert knowledge of NH specific and Federal labor laws. For the accuracy and reliability of the record keeping and reporting solutions Checkmate offers. For the state-of-the-art workforce management technologies that they provide. I Trust Checkmate and know that they will take good care of us."
~Janine, Emery & Garrett Groundwater, Inc.
"We have used Checkmate for the past two years. Prior to Checkmate, payroll was a difficult and painful task. We have found Checkmate to be quick to answer questions, extremely efficient, and insightful in sharing new information that pertains to our business. Most helpful is the amount of time and energy that Checkmate has saved us. Our only regret is that we did not take advantage of the services that Checkmate so competently delivers, sooner."
~Amy, East Side Learning Center
"The most valuable service that Checkmate provides our company is "peace of mind." I know that once I submit our payroll information, our employees will receive payroll checks or direct deposits on time, and I know that we are and will be in compliance with state and federal laws regarding payroll. Challenges that our company experiences with payroll issues from time to time are resolved immediately with their knowledgeable, caring and courteous staff. The single most important benefit to us is customer support. Any company or payroll service can generate a payroll. The benefit Checkmate provides of keeping customers informed of changing laws and by being there when you "hit a wall" with a payroll problem makes them a rare find in today's market. As a small non-profit business, it would be impossible for us to provide this same level of service internally, particularly considering the reasonable fees that Checkmate charges. Combined with the fact that Checkmate is a local, long established business in our community, there is no need to consider any other company when you already have a rare find."
~Dave, Safety & Health Council of Northern New England
"Quite simply put, Checkmate is a pleasure to do business with. In this fast-paced world where time equals money, Checkmate has definitely saved us both. We appreciate Checkmate's ability to maintain their efficiency and timeliness, while always being committed to personal, friendly service."
~Barbara and Bob, Duston's Market
"Before my partner found Checkmate, we used a large, national PEO. We felt that, as a small business, we weren't really valued by this large, national company. We liked the idea that Checkmate is a local company that provides all of the services that we really needed. Checkmate's people are terrific; knowledgeable, very pleasant, and responsive to our needs...even our occasional "off the wall" requests. We also find Checkmate's e-newsletter informative, providing us news, information and reminders about the latest regulatory and legal developments affecting our HR and payroll related tax responsibilities."
~Kevin, Alternative Logistics
"We switched to Checkmate after doing our payroll in-house for many years. As our company grew, we felt it would be more advantageous to have "experts" in payroll take over the job. This is a decision we have never regretted.
Working with Checkmate frees us up to focus on other important responsibilities; while simultaneously providing us with valuable resources which help us with the many HR aspects of running our business. Checkmate is more than just payroll. Checkmate gives us links to both Federal and State laws...not just when they become law, but as they work their way through the system. Checkmate's HR Support Center provides us with valuable help with policies and manuals and all of the forms that we have needed or required.
Customer service has been outstanding! In a world where customer service is severely lacking, you can be sure that the staff at Checkmate are ALWAYS there. They will do whatever it takes to help you; from providing a web based system to enter payroll, to workers' comp cost reporting, to guidance on labor laws and payroll tax rules, and even customizing their technology to meet our specific needs. With Checkmate you are like one of the family.
Checkmate is a great solution for the small business owner. Or maybe better put: the only solution."
~Cindy Bond, Fort Mountain Trucking Co./J.C. Eames Timber Harvesters
"Checkmate is responsive, friendly and knowledgeable. It is reassuring to know that the answer to ANY question is only a phone call away. With Checkmate, we receive excellent service at an affordable cost and more importantly, we know that all of the components of our payroll will be handled correctly. Our initial decision to move to Checkmate was the firm’s interest in working with a company with a good reputation for providing knowledgeable service, without the high costs. After calling a few references and hearing glowing reviews, I knew we were making the right decision. Checkmate handled all of the conversion of the data, a huge plus!"
~Sandi, Operations Manager, Gallagher, Callahan & Gartrell P.C.
"Working with Checkmate has proven to us that a smaller, independent service provider is able to bring so much more to the table than a large public company. Checkmate provides better technology – the web based payroll system is user friendly and easy to navigate, which saves me time; and Checkmate provides better service – all of the staff are helpful, knowledgeable and easily accessible. You can’t put a price on that!"
~Michelle, Society for the Protection of NH Forests
"The cost of generating payroll with our former vendor was 70% less than what we currently pay to Checkmate and we were skeptical to make the change at first. However, we quickly realized the level of benefits and service with Checkmate are worth every penny. The partnership between Always On Call and Checkmate is one that every small business should have. With the help of each other, we have grown our businesses to be reputable organizations while instilling core values that are employee and customer centered. As we both continue to expand, there is no doubt that Checkmate will be able to service our company for years to come with the same level of personal service and quality that they have offered since our first day together."
~Gerald, Always On Call
"For a number of years we had been unhappy, switching from one large "brand name" payroll company to another. Neither gave us the personalized service, responsiveness and accountability that we were looking for. I wanted a smaller, local company with a good reputation for client service and longevity of accounts, with an intuitive online interface to make it easy to do what I need to do. When I found Checkmate and researched referrals, I felt that they had the authenticity that I just couldn't find anywhere else. I love my account manager, and Checkmate is always there for my questions and to help with problems. It feels above and beyond, which is the way we run our business too."
~Julie, NH Center for Comprehensive Dentistry
"Our practice had been working with the same payroll company for over 20 years. After several mishaps, we decided it was time for a change. Word of mouth seemed like the best method when choosing a new payroll company, and Checkmate came highly recommended by several sources who we trust. We were very nervous about making such a huge decision, but Checkmate made the transition seamless. Our practice is saving money and processing payroll more efficiently. Checkmate is friendly, accurate, responsive, flexible and they allow us to customize everything to suit our needs. We are so delighted that we chose Checkmate. No Regrets!"
~Heidi, Generations Dental Care